Kenya Among EAC & Southern Africa Countries Affected by Major Internet Outage

Ezra Manyibe | 1 month ago
File image of a man using a mobile phone. |Photo| Courtesy|

Kenya, Rwanda, Tanzania, Uganda, and Burundi are among the countries experiencing major internet disruptions following a submarine cable cut on Sunday, May 12, 2024.

Kenyans had joined other internet users from East and Southern African nations in lamenting the poor connectivity, prompting a response from some mobile service providers. Safaricom was among the companies that answered customers' calls, saying they too were experiencing downtime and working with relevant parties to resume normalcy.

Liquid Intelligent Technologies Group CTIO Ben Roberts said in a post on social media platform X, that the problem was experienced along the Eastern Africa Submarine Cable System (EASSy) and the Seacom Cables.

"Three crucial submarine cables in the Red Sea - Seacom, EIG, and AEE1 - have also suffered cuts and remain unrepaired, leading to the widespread outage," he shared.

Madagascar, Malawi and Mozambique are among those affected with reports of near-total internet blackouts in parts of the region.

A similar internet outage was experienced across parts of West and Southern Africa in March after several submarine telecommunications cables reported failures.

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